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At dontdrool.com, we take pride in what we sell. If you are not completely satisfied with your purchase, you can return most items to us within 10 days of delivery and get a 100% refund only in the case of damaged or incorrectly supplied items, less any shipping or COD charges applied on your order.

Return & Replacement Policy


How can I return items?

We receive returned goods only through approved carrier service providers and you cannot return the goods in person physically to the Returns Department.

Please courier your return package to the below mentioned address and retain your courier slip.


Address for Return:

dontdrool.com

Mobile No.: 8697369029

Kolkata


Once the product has been returned, the customer needs to send email at info@dontdrool.com with the below details for faster processing of your complaint


Order No:

Reason of replacement request:

AWB number:

Courier name:

Scan copy of the courier invoice:

Courier amount:


How long do I have to return an item ?

The item needs to be returned along with the original packaging. The package should be returned within 10 days from initiation of replacement request.


How long do I get the replacement item ?

After receive the package we are review the reason of Replacement if it is passed with the reasonable cause we will resend the replacement item. It will take 10 working days to delivery from receive the package.


Reimbursement of shipping charges for returns »

The courier charge will be refunded only in the case of damaged or incorrectly supplied items. To claim refund for the courier charges please follow the below steps:


Once the product has been returned, the customer needs to send email at info@dontdrool.com with the below details for faster processing of your request


Order No:

Reason of replacement request:

AWB number:

Courier name (please retain the slip):

Dontdrool.com will notify you when we've received your return package. The courier charge will be refunded only once we receive the package and the same has gone successfully through our quality check.